Improve AI insights on sentiment

I had a call recently with a prospect which was given a "Slightly positive" 0.2 due to participants expressing concerns however I'm a security consultant and they were talking about the problems I'd be brought in to fix. The call ended with the prospect being very excited, actively setting up a call with the CEO and wanting to jump to next steps so whatever is being used to measure sentiment could use some tuning to account for other cases.